Returns and Refunds

Returns instructions

  • Products must be returned within 15 days from delivery date.
  • The returned items must be new and inside the original packaging.
  • Returns of worn, washed or damaged products will not be accepted.
  • Include with the return your order number.

Return address

Cette, Via dei Caduti, 23, Casaloldo, 46040, Mantova, Italy

Refunds

After receiving the return we will check the returned items.

  • We will proceed with the new shipment if requested by you.
  • The new shipment for the size change will be free of charge. Or we will refund the entire product price.

Need more information?
Please contact us, we are happy to help!
Visit the page “Help & Contact”, you will find contact details.

Right to abandon sale

The consumer has the right to inform the seller that he abandons his purchase within 14 days following receipt of the article, without payment of a fine or without motive given. This condition is fulfilled if the article is returned unopened/unworn on time. Anyway, articles are returned at consumer’s charge and risks. The articles shall be returned to the address mentioned below.

Consequences of the return

If the consumer wishes to exercise his right of return, both parties shall return all articles and payments received, as well as, if necessary, any potential advantages arising from the possession of the article or the payment. Damages for possible decrease in value can be claimed, in case the quality of the articles has declined.